Terms Of Service

Effective Date: 29-5-2025

1. Introduction

Welcome to BombayFurniture.com.pk (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Product Information

We strive to display accurate product information, including descriptions, pricing, and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. Minor variations in color and texture may occur due to screen settings and natural material differences.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

5. Pricing and Payment

Prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We accept various payment methods, including credit/debit cards and bank transfers. Payment must be made in full before the dispatch of products.

6. Shipping and Delivery

We offer delivery services across Pakistan. Delivery times are estimates and may vary due to unforeseen circumstances. We are not liable for delays beyond our control. Shipping charges, if any, will be communicated at the time of order placement.

7. Returns and Refunds

  • Eligibility: Returns are accepted within 7 days of delivery for eligible products. Customized or made-to-order items are non-returnable unless defective.

  • Condition: Products must be returned in their original condition, unused, and with all original packaging.

  • Process: To initiate a return, contact our customer service team. Refunds will be processed to the original payment method within 14 business days after receiving the returned item.

8. Cancellations

Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible, especially for customized or made-to-order items.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of BombayFurniture.com.pk and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

10. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.

  • Post or transmit harmful, threatening, or offensive content.

  • Interfere with the website’s functionality or security.

11. Limitation of Liability

To the fullest extent permitted by law, BombayFurniture.com.pk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless BombayFurniture.com.pk, its affiliates, and employees from any claims, liabilities, damages, and expenses arising from your use of the website or violation of these Terms.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

16. Contact Information

For any questions or concerns regarding these Terms, please contact us at: