Privacy Policy

Effective Date: 29-5-2025

At BombayFurniture.com.pk (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile platforms, or engage with our marketing on platforms like Facebook, Instagram, Google, TikTok, Snapchat, and others.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide:

  • Name, phone number, email address, delivery address

  • Account login credentials

  • Payment and billing information (processed via third-party secure gateways)

  • Communications with customer service

b. Automatically Collected Data:

  • IP address, browser type, device information

  • Cookies and tracking pixels

  • Log data and usage statistics

c. Third-Party Platform Interactions:

When interacting with our ads or pages on platforms like Meta (Facebook, Instagram), Google, TikTok, Snapchat, etc., those platforms may share insights and limited data in accordance with their privacy policies and user consent mechanisms.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Improve our website, services, and user experience

  • Respond to customer inquiries and support requests

  • Personalize content and marketing

  • Comply with legal obligations

  • Run advertising campaigns on third-party platforms

3. Marketing & Advertising

We use tools like Facebook Pixel, Google Analytics, TikTok Pixel, and Snapchat Pixel to:

  • Serve personalized ads

  • Track conversions

  • Measure campaign performance

You can manage ad preferences directly on these platforms and opt out of targeted advertising via YourAdChoices or device settings.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service providers (shipping partners, payment processors)

  • Analytics providers (Google, Facebook, etc.)

  • Advertising networks for retargeting and measurement

  • Legal authorities if required to comply with laws

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may be essential for site functionality or used for analytics and advertising.

You can manage or disable cookies via your browser settings.

6. Data Security

We implement industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your data. However, no method is 100% secure, and users share data at their own risk.

7. Your Rights

Depending on your location (e.g., UK GDPR), you may have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to certain uses (e.g., direct marketing)

  • Lodge complaints with a regulatory authority

To exercise any of these rights, contact us at nbfurni09@gmail.com.

8. International Transfers

Your data may be stored or processed in countries outside your own. We ensure appropriate safeguards are in place where required (such as GDPR-standard clauses).

9. Third-Party Links

Our site may contain links to third-party sites (e.g., Instagram, TikTok). We are not responsible for their privacy practices. Please read their respective policies.

10. Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware that such data has been collected, we will take steps to delete it.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a revised “Effective Date.” Continued use of the site constitutes your agreement to the updated terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at: